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Dominique Maurel, Ph.D. and Natasha Zwarich, Ph.D.

La gouvernance de l’information : nouveaux contextes et contribution de Bibliothèque et Archives nationales du Québec

Hélène Laverdure, Sophie Côté and Mélanie Lanouette
The increasingly complex issues related to the digital environment have led to a paradigm shift in the governance and management of information within public organizations. The traditional notion of the “three ages” has become less important in the management of information over its entire life cycle. New contexts of the management of information that are better adapted to the diversity of needs and to current usage, as well as to the multiplication of scales of creation and sharing of information have to be taken into account. This text highlights the importance of rethinking the governance and management of information in the digital era by adopting more flexible approaches and relying on legislative reforms and innovative initiatives in accompaniment. If the nature of the archival intervention remains essentially the same, the modalities of its application need to be rethought. This text also presents initiatives and projects of Quebec’s National Library and Archives in the area of information governance and management.

La gouvernance des données et de l’information – théorie, perception et pratique

Jacky Akoka and Isabelle Comyn-Wattiau
Data, documents and information are playing an increasingly important role in organizations. They can be considered a necessary material input in the fabrication of a product or the development of a service. In nearly every case, they contribute to the quality of the products or services sold by enterprises or put at the disposal of third parties by organizations. They constitute, in part, their non-material patrimony. Therefore, data and information governance must be structured and its processes must be subject to considerations of quality. In this article, we study the convergence between the academic vision of the governance of data and information and its practice in organizations. We are use a systems approach for the governance of data and information to analyze the various elements and the context. We apply this approach to the practice of French organizations by means of a survey conducted among 116 organizations. We observe that there is a strong interest for the subject and there are numerous developments underway. The systems vision facilitates the analysis of this complex object that is data and information governance to highlight the results of the survey.

Comprendre les archives anicinabek comme des communs de la connaissance : évolution des principes et des pratiques de gouvernance d’une bibliothèque numérique anicinabe

Juste Roy, Julie Lise Simard and Richard Ejinagosi Kistabish
Information professionals in Canada have been giving growing attention in recent years to Indigenous issues and the theory of knowledge commons of Charlotte Hess and Elinor Ostrom. We believe that the respective implications of these dynamics can be twinned in order to respond to the issues of decolonization in the Anishinabe context. Our contribution is to have tested this hypothesis in practice, verifying the adhesion to the theory of knowledge commons among the members of the organization Anishinabe Minwashin contributing to the electronic library project Nipakanatik. To do this, we sent a questionnaire consisting of eleven closed questions and three cases to the persons involved. Our results show that the respondents support the majority of the principles of the theory of Hess and Ostrom and give special importance to the idea that information governance attached to Anishinabe history should inspire rules, values, and communal traditions. They suggest moreover that the enclosure, which is identified by Hess and Ostrom as the main threat to knowledge commons, is less feared in Minwashin than the degradation of archives in general.

Advocacy, promotion et positionnement des professionnels de l’information : les cas de l’Université de Montréal, de l’Université du Québec à Montréal et de HEC Montréal

Taïk Bourhis, Cédric Champagne and Evelyne Gratton
Information governance requires the collaboration of various organizational actors and the coordination of their actions. The information professional must be able, on the one hand, to mobilize the various actors around the issues of information governance and, on the other hand, he or she must be invited to participate in putting into operation the initiatives of information governance. This supposes, therefore, recognition of his or her expertise on the part of the other actors who are involved. Such recognition often requires putting in place a strategy of advocacy. The term “advocacy” can refer to various notions including the defence of interests, the putting into place of pleading to uphold and make better known the activities of the information professional, as well as sensitizing, promoting, and lobbying. The implementation of positioning activities should integrate a strategic approach which requires equally taking into account the notions of power and influence in relation to the other organizational actors. Three directors from the university milieu present several approaches that are in place in their organizations to position their services and the information professionals who work therein.

L’analyse d’affaires comme lingua franca de la gouvernance de l’information : faciliter le positionnement stratégique du professionnel de l’information

Inge Alberts
The effective implementation of an information governance strategy requires the collaboration of several areas of expertise, including risk management and knowledge of the law, information technologies and security, performance measurement and accountability, strategic planning and, of course, the management of organizational information. In this complex landscape where the various actors involved envision information from different perspectives, business analysis presents an ensemble of practices, techniques and competencies which have the potential to act as a lingua franca for information governance. This article offers an introduction to the domain of business analysis by examining the concepts which facilitate harmonization of the perspectives related to organizational information. By giving at professionals a common language based on value and risk management, business analysis contributes significantly to their positioning as a strategic leaders in the governance of information.

La gouvernance de l’information et l’UX Design : concept et méthodes pour intégrer les pratiques professionnelles des acteurs au sein des systèmes d’information

Lise Verlaet
In this article we explore the significance of the notion of “information governance” as well as methods related to UX Design (user experience design) to promote taking into consideration and integrating professional practices among actors at the heart of information systems and more precisely at the heart of electronic artifacts within an organization.

Gouvernance et valeur de l’information : exploration de différents modèles et méthodes d’évaluation

Natasha Zwarich, Dominique Maurel and Pascal Lemelin
Information governance consists of a framework of high-level strategic multidisciplinary responsibility. Beyond the disciplinary specializations, a holistic approach to the governance of information assets opens the door to collaborative responses to information issues. This is also what are advocated by frames of reference such as the Information Governance Reference Manual (IGRM) or the principles proposed by norm ISO 24143 Information and Documentation – Information Governance – Concepts and Principles. Information professionals should play a heightened strategic role in their organizations while meeting very strict compliance and reporting requirements. They must also participate in the achievement of organizational objectives through the offering of a service that must be frequently re-evaluated, particularly from the perspective of an information governance program. It therefore becomes necessary to carry out the evaluation of activities. To do this, there are several methods and devices that are, however, little known by information professionals and therefore little used. Confining our remarks to the context of information governance, this text provides an overview of different evaluation methods (maturity models, management of quality and user satisfaction, performance measures and cost analysis). It concludes with the presentation of four mechanisms resulting from the evaluation process which information professionals can draw on to demonstrate the relevance and value of their information governance activities.

La transformation numérique de l’appareil gouvernemental québécois : quels enjeux pour l’archiviste ?

Siham Alaoui
The use of technological devices on a massive scale has changed the way government business is conducted. Following publication of the Stratégie de transformation numérique gouvernementale du Québec (2019-2023) and the Plan d’action favorisant un gouvernement ouvert (2021-2022 et 2022-2023), Quebec public institutions are establishing online government portals, as well as embracing open government and freedom of access to open government data. This is part of a desire to take advantage of the potential of digital technology to improve their performance, their transparency, and the way they communicate with citizens. However, even as the use of digital technology brings benefits for ministries and public bodies, it is also giving rise to a cluster of archival, legal and technological issues. To remedy these challenges, the archivist must reconsider the procedures of electronic information management. The archivist must also tighten collaboration with various stakeholders who are, themselves, involved in the management of governmental records.

COUTURE, C., LEROUX, E. (DIR.). (2023). Le livre et la bibliothèque : la quête des savoirs et de la culture. Mélanges offerts à Marcel Lajeunesse. Québec : Presses de l’Université du Québec, 330 pages

Stéphanie Courchesne

DESROCHERS, P. (2022). Les données administratives publiques dans l’espace numérique. Coll. Gouvernance de l’information. Presses de l’Université du Québec, 114 pages

Jonathan Alexandre-Pimparé

NESMITH, T., BAK, G. ET SCHWARTZ, J. M. (DIR). (2020). All Shook Up: The Archival Legacy of Terry Cook. Ottawa and Chicago : Association of Canadian Archivists and Society of American Archivists, 522 pages

Renaud Séguin

KESHAVJEE, S. (DIR.). (2023). The Art of Ectoplasm: Encounters with Winnipeg’s Ghost Photographs. University of Manitoba Press, 318 pages

Annaëlle Winand